Frequently Asked Questions
Your Questions Answered About Whisky Storage, Insurance, and Sales with London Whisky Vault
At London Whisky Vault, we’re committed to providing the best care and service for whisky collectors and investors. Below, you’ll find answers to some of the most frequently asked questions about our storage, insurance, and auction/sale services.
Storage FAQs
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Our state-of-the-art storage facilities are designed to maintain optimal conditions, including:
• A stable temperature of 15–20°C
• Low humidity to protect labels, corks, and packaging
• UV-light-free environments to prevent fading or degradation
Security is a top priority. Our facilities are equipped with advanced security systems, 24/7 monitoring, and restricted access, ensuring your collection is safe at all times.
Yes, you can arrange a visit to view your collection by appointment. Please contact us to schedule a time.
Absolutely. Many of our clients store bottles with us specifically to preserve their condition and value for future sales.
Insurance FAQs
Yes, your collection is fully insured while in our care. Our insurance covers theft, damage, and other unforeseen events, giving you peace of mind.
The value is based on a professional valuation of your bottles. We regularly update valuations to ensure your collection is accurately insured.
No, our insurance covers your bottles during transit to and from our facilities or during a sale.
Yes, if you already have a policy that covers your collection, we’re happy to work with your insurer.
Auction & Sale FAQs
We offer a comprehensive sales service, connecting you with our global network of auctioneers, private collectors, and investors. From valuation to secure packaging and shipment, we handle every aspect of the process.
Our team of experts provides accurate valuations based on market trends, rarity, condition, and provenance. We ensure you have a clear understanding of your bottle’s worth before proceeding with a sale.
We offer two main options:
• Private Sales: Discreetly sell your bottles to our network of trusted buyers and collectors.
• Auction Sales: Reach a wider audience through leading whisky auction houses. We manage the entire process on your behalf.
The timeline varies depending on the method of sale. Private sales can be completed quickly, while auction sales depend on auction schedules. We’ll keep you informed every step of the way.
Fees vary depending on the sales method, but we’re transparent about all costs upfront. These may include valuation, packaging, shipping, and auction house fees.
Yes! Selling directly from our storage facility ensures your bottles remain in pristine condition until they are transferred to the buyer.
General FAQs
Simply contact us to discuss your needs. Whether you’re looking to store, insure, or sell whisky, we’ll guide you through the process step by step.
Yes, we work with clients globally. We can arrange secure transportation, storage, and sales for your collection, regardless of location.
Absolutely. We prioritise discretion and confidentiality for all our clients. Your collection details are handled with the utmost privacy.
Yes! Our team offers expert advice on sourcing rare and collectible whiskies to help you grow your collection strategically.
